What is Earthenwallplates return policy?
In case you receive wrong merchandise or damaged or defective merchandise, we will send you a replacement within 30 days at no extra cost. The process is given below. We do not accept returns of products that are in good condition.
- Email us at firstname.lastname@example.org about the damaged or defective product within 24 hours of receiving it. Include the order number and a photograph of the damaged piece.
- A return label will be emailed back to you along with the pick up information. Fill in all the required details.
- Pack the merchandise back in the box. Paste the return label on top of the box.
- Give it to a courier service.
- The package has to be shipped back to us at the address mentioned on the return shipping label.