Return Policy

RETURNS

What is Earthenwallplates return policy?

In case you receive wrong merchandise or damaged or defective merchandise, we will send you a replacement within 30 days at no extra cost. The process is given below. We do not accept returns of products that are in good condition.

  1. Email us at earthenwallplates@gmail.com about the damaged or defective product within 24 hours of receiving it. Include the order number and a photograph of the damaged piece.
  2. A return label will be emailed back to you along with the pick up information. Fill in all the required details.
  3. Pack the merchandise back in the box. Paste the return label on top of the box.
  4. Give it to a courier service.
  5. The package has to be shipped back to us at the address mentioned on the return shipping label.
Do NOT follow this link or you will be banned from the site!

Please note that the standard delivery time is 10-15 Working Days Dismiss